A leading China factory specializing in Wireless Tour Guide Systems, Church Audio Guides, and Translation Headphones with premium OEM/ODM solutions.

Tel：+86 18922879583

Email:tiger.wang@richitek.com

Silent Disco Wireless Headphone System

Silent Disco Wireless Headphone System

RC2500 Wireless Tour Guide System

RC2500 Wireless Tour Guide System

Shenzhen Rich Age Electronics Co., Ltd

Shenzhen Rich Age Electronics Co., Ltd

RICH AGE RC2401 Wireless Audio Guide System

RICH AGE RC2401 Wireless Audio Guide System

RC9150 High-end 2.4G Wireless Audio

RC9150 High-end 2.4G Wireless Audio

Help Center & Frequently Asked Questions

Find instant answers to common questions about Richitek wireless tour guide systems, simultaneous interpretation equipment, factory audio, museum audio guides, and custom OEM manufacturing.

Explore FAQs by Application
⚖️

Factory Tour Systems

High-noise environment communications, plant visits, and two-way industrial audio setups.

View Factory FAQs →
⚖️

Church & Conferences

Simultaneous interpretation, multi-language sermon translation, and international audio.

View Church FAQs →
⚖️

OEM / ODM Manufacturing

Custom logo branding, MOQ requirements, factory lead times, CE/FCC certificates, and wholesale.

View OEM FAQs →
⚖️

Museums & Galleries

Quiet room control, automatic location triggers, multi-language channels, and hygiene standards.

View Museum FAQs →
⚙️

Educational Institutions

School field trips, campus tours, durable student drop protection, and hearing safety.

View Education FAQs →
⚙️

Guided City Tours

Outdoor long-range coverage, wind noise suppression, travel agency fleet setups, and battery life.

View City Tour FAQs →
⚙️

Conferences & Events

Simultaneous interpretation systems, multi-language channels, ballroom range, and event audio setup.

View Conference FAQs →
General Purchasing & Shipping Questions
1. How about the shipment and how long we can receive the package?
We have reliable shipping companies and we will recommend the best and cheapest way for express depending on different countries. Generally, it will take 6-8 working days to arrive.
2. How about the warranty?
The warranty period is one year (accessories not included). Generally, our defective product rate is less than 1%, since we have very strict quality control—we test them one by one to make sure everything is ok before shipping.
3. How to charge your devices?
We offer 10-cord chargers and different sizes of charging boxes, such as 32-slot, 40-slot and 60-slot charging cases, which can simultaneously charge multiple devices and also store them securely.
4. How do I make the payment?
We normally accept T/T, Paypal, Alibaba Credit Insurance, Wise and Western ｕｎｉｏｎ. If you have other payment preferences, just feel free to discuss with us.
5. What is the maximum number of receivers that can be connected to one transmitter?
One transmitter can connect to countless (unlimited) receivers within operating range.
6. Can I print my logo on the products?
Yes, we support OEM customization. If the quantity reaches up to 300 pcs, we can print your logo for free.
7. What accessories does your audio guide include?
Each package/device set includes a microphone for the transmitter, earphones for the receivers, and a lanyard for each device.
8. Do your products have international quality and safety certifications?
Yes, absolutely. All our wireless tour guide systems and interpretation equipment comply with global standards and are fully certified with CE, FCC, and RoHS, ensuring safe and legal import and usage worldwide.

Still Have Questions or Need a Custom Quote?

Our technical sales engineers are ready to assist you with system sizing, frequency selection, custom logo requests, and sample testing.

Q： Where can I buy church translation devices? ▼

A：We offer global shipping and customizable solutions to fit your specific needs. Contact us today to find out more and get a tailored recommendation for your church!



Home > FAQ
Home > FAQ

Help Center & Frequently Asked Questions

Find instant answers to common questions about Richitek wireless tour guide systems, simultaneous interpretation equipment, factory audio, museum audio guides, and custom OEM manufacturing.

Explore FAQs by Application
⚖️

Factory Tour Systems

High-noise environment communications, plant visits, and two-way industrial audio setups.

View Factory FAQs →
⚖️

Church & Conferences

Simultaneous interpretation, multi-language sermon translation, and international audio.

View Church FAQs →
⚖️

OEM / ODM Manufacturing

Custom logo branding, MOQ requirements, factory lead times, CE/FCC certificates, and wholesale.

View OEM FAQs →
⚖️

Museums & Galleries

Quiet room control, automatic location triggers, multi-language channels, and hygiene standards.

View Museum FAQs →
⚙️

Educational Institutions

School field trips, campus tours, durable student drop protection, and hearing safety.

View Education FAQs →
⚙️

Guided City Tours

Outdoor long-range coverage, wind noise suppression, travel agency fleet setups, and battery life.

View City Tour FAQs →
⚙️

Conferences & Events

Simultaneous interpretation systems, multi-language channels, ballroom range, and event audio setup.

View Conference FAQs →
General Purchasing & Shipping Questions
1. How about the shipment and how long we can receive the package?
We have reliable shipping companies and we will recommend the best and cheapest way for express depending on different countries. Generally, it will take 6-8 working days to arrive.
2. How about the warranty?
The warranty period is one year (accessories not included). Generally, our defective product rate is less than 1%, since we have very strict quality control—we test them one by one to make sure everything is ok before shipping.
3. How to charge your devices?
We offer 10-cord chargers and different sizes of charging boxes, such as 32-slot, 40-slot and 60-slot charging cases, which can simultaneously charge multiple devices and also store them securely.
4. How do I make the payment?
We normally accept T/T, Paypal, Alibaba Credit Insurance, Wise and Western ｕｎｉｏｎ. If you have other payment preferences, just feel free to discuss with us.
5. What is the maximum number of receivers that can be connected to one transmitter?
One transmitter can connect to countless (unlimited) receivers within operating range.
6. Can I print my logo on the products?
Yes, we support OEM customization. If the quantity reaches up to 300 pcs, we can print your logo for free.
7. What accessories does your audio guide include?
Each package/device set includes a microphone for the transmitter, earphones for the receivers, and a lanyard for each device.
8. Do your products have international quality and safety certifications?
Yes, absolutely. All our wireless tour guide systems and interpretation equipment comply with global standards and are fully certified with CE, FCC, and RoHS, ensuring safe and legal import and usage worldwide.

Still Have Questions or Need a Custom Quote?

Our technical sales engineers are ready to assist you with system sizing, frequency selection, custom logo requests, and sample testing.

Q： Where can I buy church translation devices? ▼

A：We offer global shipping and customizable solutions to fit your specific needs. Contact us today to find out more and get a tailored recommendation for your church!



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